A Great 2025 for itemit

By itemit Team
Published on January 27, 20263 min read
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As we close the chapter for 2025, we wanted to take a moment to reflect on what has already been a fantastic year for itemit and more importantly, to say a huge thank you to everyone who has been part of the journey with us.

This year has been all about growth, people, and continuing to make itemit even better for the teams who rely on it every day.

Growing the itemit Team

One of the highlights of 2025 has been welcoming Joe Smith to the itemit Team. Joe has joined us in an account-focused role, working closely with our customers to ensure they’re getting the most value possible from itemit.

As the main point of contact for many of you, Joe is here to help with:

  • Optimising how you use itemit
  • Answering questions about features and workflows
  • Supporting you as your organisation grows

If you’re ever unsure how to make itemit work better for your team, Joe is always happy to help.

Celebrating Life Beyond Work

This year also brought some very special personal milestones for our team, with three new itemit babies arriving in 2025!

We believe this is something worth celebrating. It’s a reminder that behind the software is a real team of people, balancing work, life, and everything in between. We’re proud to support a culture where our people can grow both professionally and personally.

Enhanced Account Management Support

To better support our existing customers, we’ve double up our account management initiatives designed to help you get even more out of itemit.

Whether you’re:

  • Looking to improve asset visibility
  • Wanting guidance on best practices
  • Exploring new features
  • Or planning to scale itemit across more teams

Our account management support is here to work with you and ensure itemit continues to deliver value long after onboarding. This is available for all customers by contacting team@itemit.com.

Continuous Product Improvements

2025 has also been a big year for development. We’ve rolled out a range of new features and improvements, all based on feedback from customers like you.

These updates focus on:

  • Making itemit easier to use
  • Improving visibility and reporting
  • Adding flexibility for different use cases

You can always stay up to date with the latest changes in our “What’s New” section, where we regularly share updates as itemit continues to evolve.

A Huge Thank You to Our Customers

Most importantly, we want to say thank you.

Thank you for trusting itemit.
Thank you for your feedback.
Thank you for growing with us.

Your support, ideas, and day-to-day use of itemit play a huge role in shaping where the product goes next. We truly value every organisation that chooses itemit as part of their operations.

We’re excited about what the rest of 2026 has in store and look forward to continuing this journey together.

The itemit Team

Frequently Asked Questions

Who is the new point of contact for account management?

Joe Smith has joined the team to help you optimise your use of itemit, answer feature questions, and support your organisation's growth.

How can I get help with my account?

You can reach out to our enhanced account management support team by contacting team@itemit.com for guidance on best practices, features, or scaling.

Where can I find information about new itemit features?

You can always stay up to date with the latest changes in our 'What’s New' section on the itemit website.

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